Information on data protection

With this privacy policy, we inform visitors to our website about the processing of personal data (hereinafter referred to as „data“).

Contents

  1. Who is responsible for the processing?
  2. Who can you turn to?
  3. What data processing takes place?
  4. Are your data shared with third parties?
  5. What rights do you have regarding your data?

Who is responsible for the processing?

The person responsible for processing your data on this website is:

Motrac Hydraulik GmbH
Siemensring 87
47877 Willich

Email: info.mhw@motracindustries.com
Phone number: +49 (0)2154 – 81 62 000
Fax number: +49 (0)2154 – 81 62 499

Who can you turn to?

You can reach our Data Protection Officer at the address above. Please address letters to the Data Protection Officer with the addition „Data Protection Officer“.

What data processing takes place?

  1. Transmission of data via the Internet

When you visit this website, your internet provider automatically transmits the following data to us:

  • Your IP address
  • Information about your browser, language settings and operating system
  • Date and time of your visit
  • the files and sub-pages of this website that you have accessed, as well as the amount of data transferred
  • a notification whether your access to this website was successful

Why are these data being processed?

We process this data so that you can load our website; we can, if necessary, check and restore the security and functionality of our website and computer. We cannot assign this data to a specific person; it is only stored in anonymized form. The legal basis is Art. 6(1)(f) GDPR. We have a legitimate interest in ensuring that our website is displayed correctly on your device, ensuring IT security, and being able to identify and resolve the causes of disruptions.

How long are these data stored for?

The data is deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

Do you have to provide us with this data?

The transmission of this data is not mandatory and not required. However, a visit to our website is not possible for technical reasons without processing this data.

  1. Use of cookies

We use cookies on our website. Cookies are small files that contain an identification number. Cookies are stored on your computer, tablet or smartphone (hereinafter referred to as „devices“) when you visit our website. If you visit our website again, your device can be recognized based on this identification number.

Why are cookies set?

Session cookies are intended to make using our website easier and faster for you. Thanks to session cookies, you do not have to re-enter information on our website even if you visit other websites in the meantime. Session cookies also allow us to recognize that you have already visited individual pages of our website. These session cookies are also used for security purposes; they record user activity and perform functional tests on the respective user.

The legal basis for this is Article 6(1)(f) of the GDPR. We have an interest in enabling and optimizing the user-friendly use of our website.

In addition, we use persistent („permanent“) cookies. This allows us to statistically record and analyze the use of our website. The purpose is to improve our website (see III.3.). The first time you visit our website, you will be informed about the use of cookies for statistical analysis and marketing purposes in a cookie banner („Data Protection Settings“), and your consent to the processing of the personal data used in this context will be obtained. In this context, a reference to this privacy policy will also be provided.

If you have consented to permanent cookies, your consent is the legal basis for this (Art. 6(1)(a) GDPR).

Furthermore, permanent cookies are used that store whether you have consented to the use of analysis/marketing tools or have declined this. The legal basis is Art. 6(1)(f) GDPR. We have an interest in preventing the cookie banner from being displayed again with every visit to our website. This allows us to make using our website more comfortable for you.

How long are these data stored for?

Session cookies are deleted after closing the browser. The mentioned permanent cookies are valid for up to 24 months. We store your consent or rejection of analysis cookies for 12 months.

Are cookies mandatory?

Visiting our website is also possible without cookies. There is no obligation to use cookies. You can set your browser to not allow cookies. The settings must be made separately for each browser and for each device you use.

  1. Web analytics by Google Universal Analytics / Tag Manager

We use Google Analytics. This is an analytics service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as „Google“). This service creates pseudonymous usage profiles of the visitors to our website. Google also uses techniques to track your browsing behavior such as „cross-device tracking“ and persistent cookies (see III. 2. above). The information generated by the cookie about your use of our website is processed by Google in the USA. This information consists of the data mentioned under III. 1. above. In addition, Google processes the search term with which you found our website via a search engine, the sequence of the pages you visited and your time spent on these pages. Your IP address is usually shortened by Google within the European Union or the European Economic Area. Only in exceptional cases is the full IP address transmitted to the USA and only there is it anonymized. Further information on data processing in connection with Google Analytics can be found here. here.

Why are these data being processed?

The data is processed for the purpose of market research and improving our website. This means that we evaluate information about your visits to our website for analytical purposes to understand how visitors use our website. Google processes this data to compile reports on the use of our website. The legal basis is your consent (Article 6(1)(a) GDPR), if you have clicked on „Accept all“ in the cookie banner or checked a box in the detailed cookie settings under „Statistics“.

Google may also use this data for other purposes, which we cannot influence.

How long are these data stored for?

The data compiled by Google Analytics is stored for 4 months. Google Analytics cookies are valid for 24 months. If you revoke your consent, the deletion will take place earlier.

Do you have to provide us with this data?

The transmission of this data is voluntary.

How can you stop the use of Google Analytics?

You can revoke your consent to the use of Google Analytics at any time. To do this, uncheck the „Statistics“ box. If you use multiple devices or browsers, you must uncheck this box for each device in each browser individually.

If you would like to help us improve our website, you can opt-in to the use of Google Analytics at any time. To do this, click on „Allow tracking“. Data about your browsing behavior on this website will then be stored.

You can prevent the storage of cookies, tracking, and therefore the use of Google Analytics, by making settings in your browser (see III.2.). Alternatively, you can prevent the processing of the data generated by the cookie by setting the here Install the available plugin.

Even if you do not allow cookies, but use multiple devices, Google can assign your browsing behavior to a person. This applies if you use your Google account on your devices. Because Google Universal Analytics uses not only cookies but also other tracking techniques. Google calls one of these techniques „signals“. These enable „cross-device tracking“ without cookies. If you do not wish this, you must turn off „personalized advertising“ in your Google account. Then, according to Google, it no longer links your browsing behavior to your Google account.

  1. Contact form and emails

We process the data you have entered in our contact form or submitted to us via email so that we can process and answer your request.

Why are these data being processed?

We process your email address, your name and your message that you enter in our contact form or send us by email, in accordance with Art. 6(1)(f) GDPR. We have a legitimate interest in processing your requests. We process other data based on your consent (Art. 6(1)(a) GDPR), provided that you have entered this in the „Your request“ field, activated the checkbox regarding data protection regulations and have consented to the processing of your data by clicking the „Send“ button. If you are also our customer, Art. 6(1)(b) GDPR is also the legal basis. If you enter sensitive information in the „Your request“ field that contains special categories of data (e.g., origin, political or religious beliefs, trade union membership, health data), you also consent to the processing of this data.

How long are the data stored for? Do you have to provide this data?

The stored data will be deleted as soon as they are no longer necessary for the purpose for which they were collected. This is the case for the personal data from the contact form and those sent by email, once the respective conversation with the requester has ended, i.e. it can be inferred from the circumstances that the relevant matter has been conclusively resolved. However, in these cases, the deletion will take place no later than after 3 months. This only applies if we are not entitled or obliged to a longer storage period due to legal regulations in connection with Art. 6(1)(c) GDPR. If you are also our customer, the storage periods apply in accordance with II. 6.

Providing this data is not mandatory and is not necessary for the conclusion of a contract. However, using the contact form requires you to provide an email address, as we otherwise cannot respond. Providing additional data is voluntary.

  1. Map service OpenStreetMap

Our website includes content from the OpenStreetMap mapping service. The provider is the Openstreetmap Foundation (OSMF), St John’s Innovation Centre, Cowley Road, Cambridge CB4 0WS, England. When you visit a website that includes this mapping service, data about your behavior when using this service is transmitted to the OSMF and processed there.

This receives, for example, the information that you have visited our website. In addition, your IP address is transmitted. Furthermore, your location can be recorded if you have enabled this in your device settings, for example on a mobile device. We have no influence on this data transmission. For details, please refer to the OSMF privacy policy linked below: https://wiki.osmfoundation.org/wiki/Privacy_Policy

The legal basis is your (optional) consent, Art. 6(1)(a) GDPR. Providing your data is not mandatory and is not required for the conclusion of a contract with us.

  1. Video service vimeo

Our website also includes video content from the video service vimeo via a plug-in. The provider is Vimeo.com Inc., 330 West 34th Street, New York, New York 10001, USA. When visiting a website that includes this video service, data about your behavior when using this service is transmitted to the service provider and processed there.

This service automatically collects certain types of data when you view a video, regardless of whether you have a vimeo account. This data includes your IP address, technical information about your device (e.g., browser type, operating system, basic device information), the website you visited or the search query you entered before accessing the website, and your activities during the video viewing session. We have no influence over this data transmission. For details, please refer to the vimeo privacy policy linked below: https://vimeo.com/privacy

The legal basis is your (optional) consent, Art. 6(1)(a) GDPR. Providing your data is not mandatory and is not required for the conclusion of a contract with us.

Are your data shared with third parties?

At least some of your data is shared with order processors. These process your data only on our instructions and not for their own purposes (Art. 28, 29 GDPR). In addition to the companies mentioned above in section III, the following companies process data for the purposes listed below:

  • Contract processors from Germany who provide web hosting services
  • Internet agency based in Germany for website maintenance

In certain cases, we disclose some of your data to other recipients. This may be the case if you have consented to it (Art. 6(1)(a) GDPR), we are legally obliged to do so (Art. 6(1)(c) GDPR), or it is necessary to safeguard legitimate interests (Art. 6(1)(f) GDPR). These are the following recipients who receive the data for the purposes listed below:

  • Postal, logistics and telecommunications companies (shipping and communications)
  • Law enforcement agencies and courts (enforcement or defense of legal claims)
  • Accountants, lawyers or tax advisors
  • Insurance (processing of claims)

What rights do you have regarding your data?

You can obtain them from us under the conditions of Art. 15 GDPR Information request that we process data from you. If this is the case, you have the right to obtain information about this data. In the event that the data stored with us is incorrect or incomplete, you may request a Correction and if necessary. Completeness we require this data (Art. 16 GDPR). If the legal requirements are met, you can request the Deletion (Art. 17 GDPR) or „Blocking“(Article 18 GDPR) Request your data. For automated data processed by us based on your consent or a contract, you may exercise the right to Data portability exercise (Article 20 GDPR). We will then send you your data in a machine-readable format. If you wish and it is technically possible, we will transmit this data to a third party. All of the aforementioned rights may be restricted or excluded by law in certain cases.

If you have consented to the processing of your data for a specific purpose, you may withdraw your consent at any time. The withdrawal of consent takes effect only in the future and therefore has no effect on the legality of the processing that took place before the withdrawal of consent.

Information about your right to object (Art. 21 GDPR):

To the extent that we process data solely on the basis of Art. 6(1)(f) GDPR (balancing of interests), you may object to the processing of your data at any time for reasons arising from your particular situation. If you object, we will no longer process this data, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves the enforcement of legal claims.

You can exercise all the rights mentioned above by sending an email to info.mhw@motracindustries.com or by post to the postal address mentioned under I. Furthermore, you have the right to complain about the processing of your data to a data protection authority of your choice.

Status: July 17, 2023